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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
PHL Adds Automated PARCS System
Philadelphia International Airport (PHL) has installed a new Parking Access Revenue Control System (PARCS) in the airport’s economy parking lot, to provide passengers with easier ways to enter and pay for parking at the airport. The system was developed and installed...
Veovo, OneAlpha Partner To Streamline Slot Approvals
Veovo and OneAlpha, an airport slot management and capacity planning company, have partnered to give operators the ability to streamline the slot approval process while maximising the use of runway, apron and terminal capacity and resources. The integration of...
YEG Opens Indigenous Interpretative and Retail Centre
Edmonton International Airport (YEG) has opened The Indigenous Interpretative and Retail Centre as part of its commitment to cultural and economic reconciliation and being an “airport for everyone.” The new center is located next to YEG Gate 64 in the...
PIT Testing “Teleoperated” Cars
Tech firm Mapless AI is testing two “teleoperated” cars remotely driven by a person miles away at Pittsburgh International Airport (PIT). As part of the testing program, a person in one of PIT’s parking lots summons Mapless’ car (a Kia hatchback) with an app, and an...
Escape Lounges, American Express Open New Centurion Studio Partner Lounge at CMH
Escape Lounges and American Express have partnered to open The Centurion Studio Partner lounge at John Glenn Columbus International Airport (CMH). Spanning 2,800 square feet, the new lounge in located Concourse B near gate 32 and features high-end local cuisine,...
Burrell Inks Deal For Small Airport Development
Burrell Aviation has formalized a national design-build master service agreement with Lemartec, enabling the companies to work together on developing regional municipal airport projects that will increase access to air cargo services and allow smaller airports to...
SFO Earns Level 4 Carbon Accreditation
San Francisco International Airport (SFO) has been awarded Level 4 Airport Carbon Accreditation by Airports Council International (ACI), making it the first large airport in North America to achieve the level. As part of this accreditation, SFO is committing to reach...
Hudson Expands Sunglass Hut Partnership
Hudson, a Dufry company, is expanding its partnership with Sunglass Hut and will now exclusively operate new stand-alone Sunglass Hut travel retail stores in the U.S. and Canada. Hudson currently operates six of Sunglass Hut’s 32 standalone travel retail locations in...
GSP Names New SVP-CFO
The Greenville-Spartanburg Airport (GSP) District has named Kirk Eickhoff as senior vice president and chief financial officer, responsible for developing and executing the fiscal strategy and administrating its revenues and expenses. In addition, Eickhoff will...
XWELL Debuts Robot Manicures
XWELL, formally the XpresSpa Group, has partnered with robot manicure provider Clockwork to introduce fully autonomous, express manicures in select XpresSpa airport locations in the U.S. early next year. Beginning in the first quarter of 2023, XWELL will launch up to...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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