Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here

Hudson To Open Six Stores At PIT

Hudson To Open Six Stores At PIT

Avolta brand Hudson announced plans to open six new retail stores at Pittsburgh International Airport (PIT), as part of its new, seven-year contract with the Allegheny County Airport Authority.  Hudson currently operates several specialty retail and duty-free concepts...

MSP Expands Security Line Program

MSP Expands Security Line Program

Minneapolis-St. Paul International Airport (MSP) is expanding its security line reservation program to a new terminal. MSP Reserve, a free, online reservation program, allows passengers to book a specific time slot to pass through TSA. The service will be available in...

Tailwind Concessions Acquires Oakwell, Kind Hospitality

Tailwind Concessions Acquires Oakwell, Kind Hospitality

North Carolina-based Tailwind Concessions announced the acquisition of a Florida-based regional airport concessionaire and, separately, four food and beverage concessions located at Phoenix-Mesa Gateway Airport (AZA). Tailwind acquired Oakwells, a Winter Park-based...

MSP Earns New ACI-NA Carbon Accreditation

MSP Earns New ACI-NA Carbon Accreditation

The Airports Council International-North America (ACI-NA) has recognized Minneapolis-St. Paul International Airport (MSP) for its sustainability work, awarding the airport a Level 3 designation in its Airport Carbon Accreditation (ACA) program. The ACI-NA Airport...

DEN Launches Meow Wolf Kiosk

DEN Launches Meow Wolf Kiosk

Denver International Airport (DEN) celebrated the opening of its latest retail kiosk from immersive entertainment and experience company Meow Wolf. The kiosk, located in Concourse C, will offer travelers exclusive Meow Wolf-branded merchandise, apparel, toys, water...

YVR Opens Lee’s Donuts

YVR Opens Lee’s Donuts

Vancouver International Airport (YVR) celebrated the opening of a new airport outpost of Lee’s Donuts, a Vancouver-based mom-and-pop bakery founded in 1979. The new YVR Lee’s Donuts, located near Gate B14, will be operated by WH Smith North America and will also...

PSP Opens Cactus To Clouds Bar and Restaurant

PSP Opens Cactus To Clouds Bar and Restaurant

Palm Springs International Airport (PSP) has opened its latest eatery, Cactus to Clouds bar and restaurant. The mid-century modern-themed eatery located in the airport’s Sonny Bono Concourse atrium will be operated by concessionaire Paradies Lagardère. Cactus to...

HMSHost Opens “Vegas Born” Restaurant At LAS

HMSHost Opens “Vegas Born” Restaurant At LAS

HMSHost (part of the Avolta family of brands) has launched a new, NHL-themed full-service restaurant and bar at Harry Reid International Airport (LAS). Vegas Born, now open seven days a week from 5 a.m. to midnight at the airport’s Gate D52, will celebrate the city’s...

Paradies Lagardère Names New VP Of Dining

Paradies Lagardère Names New VP Of Dining

Paradies Lagardère has named Marie Grimm as its new vice president of dining operations. An industry veteran with over two decades of experience, Grimm will be responsible for managing the concessionaire’s dining division, which includes over 225 restaurants across 40...

Airport Dimensions Appoints New SVP Of Partnerships

Airport Dimensions Appoints New SVP Of Partnerships

Airport Dimensions has appointed Daniel Tárrega its new senior vice president of partnerships. Tárrega will lead the lounge operator’s partnership with Chase bank and the growth of the Chase Sapphire Lounge by the Club. Tárrega arrives to Airport Dimensions after...

MAGAZINE

Airport Experience News Magazine | Leadership & Culture Issue 2023

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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