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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Lavender Named MEM VP-Finance/CFO
The Memphis-Shelby County Airport Authority has named Sylvester Lavender as its new vice president of finance and administration and chief financial officer for Memphis International Airport (MEM). In his new role, Lavender will be tasked with overseeing the finance,...
Pronto! Set To Open At SFO
Elevate Gourmet Brands is set to open the first bring-and-mortar store for grab n’ go marketplace concept Pronto! at San Francisco International Airport (SFO). Pronto! Will open later this month in SFO’s Terminal 3E.  Pronto partners exclusively with purveyors from...
YYC Inks Sponsorship Deal with RBC
Calgary International Airport (YYC) has signed a large-scale, multi-year sponsorship with Royal Bank of Canada (RBC), marking the first major sponsorship in the airport’s new partnership program. Sponsorship activations will be seen on YYC’s Wi-Fi landing page,...
The Grove To Bring Bobby’s Burgers To PHX
The Grove, Inc. has completed a deal with Intelligration Capital BB, LLC, the licensor and franchisor company for Bobby’s Burgers, to bring Bobby’s Burgers to Phoenix Sky Harbor International Airport in the first quarter of 2023. Bobby’s Burgers is a burger restaurant...
Brand Takeover Launches At IAD
Clear Channel Airports announced a new multi-year, multimillion dollar partnership and sponsorship with PenFed Credit Union to activate a cutting-edge, first-of-its-kind brand takeover of the Concourse C Connector at Washington Dulles International Airport (IAD)....
CPR Kiosk Added At IND
Indianapolis International Airport (IND) and the American Heart Association have launched a program to train airport passengers in hands-only CPR at an in-terminal interactive kiosk. Airport firefighters were on hand October 4.to educate travelers at the kiosk, which...
CPK Opens New LAX Location
California Pizza Kitchen has partnered with Concord Collective, an ACDBE firm owned and operated by Greg Plummer, to open a franchise location at Los Angeles International Airport, marking the brand’s second location within the airport. "We are thrilled to partner...
Paradies Lagardère Adds New CIO
Paradies Lagardère has selected Subodh Mishra, a former Retail Business Services executive, as its new chief information officer. Mishra will lead the company’s technology initiatives with a focus on building a foundation for growth and adding digital capabilities...
BagsID Names Camman as CCO
BagsID has named Richard Camman as its new chief commercial officer, responsible for overseeing the commercial operations for airports, airlines and third parties such as security equipment providers, international governments, and airport regulatory institutions....
Hastert Named Director at SBA
The City of Santa Barbara has named Christopher Hastert as airport director for Santa Barbara Municipal Airport (SBA). Hastert will provide oversight and leadership for the day-to-day operational and administrative activities of the airport. Hastert brings more than...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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