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DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

Hudson Extends LAS Contract; Plans New Stores

Hudson Extends LAS Contract; Plans New Stores

Hudson, a Dufry company, has secured a contract extension with the Clark County Department of Aviation, to provide concessions at Harry Reid International Airport (LAS) through 2038. As part of this new deal, Hudson will convert 17 of its 31 existing stores into all...

JFK Terminal 4 Certified LEED Platinum

JFK Terminal 4 Certified LEED Platinum

The Port Authority of New York and New Jersey (PANYNJ) and JFK International Air Terminal LLC (JFKIAT) said Terminal 4 at John F. Kennedy International Airport (JFK) has been awarded Platinum certification for Leadership in Energy and Environmental Design (LEED) for...

YVR Partners For Sponsorship Opportunities

YVR Partners For Sponsorship Opportunities

Vancouver International Airport (YVR) is partnering with TTG Canada to open the airport’s doors to strategic sponsorship and naming rights opportunities. YVR and TTG will invite organizations to consider sponsoring areas or assets of the airport to enhance the overall...

ACI-NA, CAC, Provide Funding And Policy Updates

ACI-NA, CAC, Provide Funding And Policy Updates

A U.S. government shutdown is unlikely given that it is a mid-term election year, and work toward convincing the U.S. Congress to raise the cap on Passenger Facilities Charges will expand as the Federal Aviation Administrating funding reauthorization again comes...

SFO Awarded Platinum LEED Certification

SFO Awarded Platinum LEED Certification

San Francisco International Airport (SFO) said this week it has become the first airport in the world to earn airport-wide certification at the Platinum level from U.S. Green Building Council under the Leadership in Energy and Environmental Design (LEED) program....

MRG, InMotion Announce New Appointments

MRG, InMotion Announce New Appointments

Marshall Retail Group and InMotion, both WHSmith companies, have added to executives to their team. Alysa Zawistowski was named senior vice president of people, and Joshua Bellendir was appointed senior vice president of information technology and chief information...

Goodwin Promoted At CMH

Goodwin Promoted At CMH

The Columbus Regional Airport Authority (CRAA) has promoted Charles Goodwin to the position of chief business development Officer, where he will oversee air service development, concessions, real estate, parking and ground transportation at John Glenn Columbus...

Barker Named Deputy Planning Director at SJC

Barker Named Deputy Planning Director at SJC

The City of San José’s Aviation Department this week named Robert Barker as deputy director of planning and development for Norman Y. Mineta San José International Airport (SJC), where he will be tasked with developing, managing and delivering projects in the...

Paradies Adds To Biz Dev Team

Paradies Adds To Biz Dev Team

Paradies Lagardère has hired Cassandra Bozeman and Meghan Dunn as members of its business development team. Bozeman will join the organization as vice president, business development, effective October 3. She will lead the development efforts with several existing...

SLC Outlines Phase 4 Project

SLC Outlines Phase 4 Project

The Salt Lake City Department of Airports has conducted a review to evaluate extending Concourse B at Salt Lake City International Airport (SLC) by 16 gates to the east, with the $683 million project now set for completion in 2027. The expansion, Phase 4 of The New...

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In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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