Latest News
AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Civil Rights Trail Celebrated At BHM
Hudson has opened The Civil Rights Trail Market, a store featuring items that commemorate the people and places that helped to advance social justice in the 1950’s and 1960’s, at Birmingham Shuttlesworth International Airport. The Civil Rights Trail Market is the...
PHL Opens New Concessions
PHL Food & Shops, a division of MarketPlace Development, has added a second location of Chick-fil-A in Terminal E and has reopened Bud & Marilyn’s in Terminal C at Philadelphia International Airport (PHL). These eateries join the robust roster of more than 170...
Hudson Inks Concessions Deal with COS
Hudson, a Dufry company, has been awarded seven-year concessions contract with Colorado Springs Airport (COS). The company plans to begin construction next year on three new retail locations at the airport. The new stores will operate under the HG COS Concessionaires...
SSP America Opens New Restaurant, Coffee Shops at OAK
Oakland International Airport (OAK) this week announced the grand opening of three new concessions, including two Peet’s Coffee locations and Oakland Draft House, all operated by SSP America. The Peet’s Coffee locations in Terminals One and Terminal Two and the...
ONT Names International Terminal After Dianne Feinstein
Ontario International Airport (ONT) announced this week it will honor a major influencer in the airport’s return to local ownership by naming its international terminal after U.S. Sen. Dianne Feinstein (D-Calif.). The Ontario International Airport Authority (OIAA)...
Favors Named PHX Assistant Aviation Director/Chief Revenue Officer
The City of Phoenix Aviation Department, operator of Phoenix Sky Harbor International Airport (PHX), has appointed Roxann Favors as assistant aviation director – chief revenue officer, tasked with overseeing Business and Properties, Contracts and Services, Technology,...
SFO Adds Music Experience
San Francisco International Airport (SFO) announced this week the latest activation of an experiential series, “SFO Celebrates – Music in Golden Gate Park,” that celebrates the rich history of live music performances in Golden Gate Park with a photo essay, live...
CLT Partners with Edge4Vets
Charlotte Douglas International Airport (CLT) has partnered with Edge4Vets to prepare and connect veterans, National Guard, transitioning military service personnel and their spouses to employment opportunities at the airport. Registration is underway for Edge4Vets...
Crilly Named Commercial Development VP At LEX
Blue Grass Airport (LEX) has appointed Travis Crilly to the new position of vice president of commercial development, responsible for the management of airport property and commercial development, including tenant, concession, and operator lease development. Crilly...
AMAC Foundation Welcomes New Board Members
The Airport Minority Advisory Council Foundation has appointed two individuals to its board of directors: Andres Garcia, vice president, program manager for AECOM and Sade Olanipekun-Lewis, vice president, operating and community partnerships for Vantage Airport...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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