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DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here

Fraport USA Opens Ole Red at BNA

Fraport USA Opens Ole Red at BNA

Fraport Tennessee, a division of Fraport USA, joined airport officials this week to celebrate the opening of the new 5,500-square-foot Ole Red at Nashville International Airport (BNA), a live entertainment venue and brand inspired by Blake Shelton’s hit song “Ol’...

AUS Exhibit Raises Awareness for Adoption

AUS Exhibit Raises Awareness for Adoption

Austin Bergstrom International Airport (AUS) this month launched the “The Heart Gallery,” a new airport display aimed at building awareness for the number of foster children looking for permanent families. The installation is part of the Partnerships for Children...

Massport Boosts Minimum Wage for BOS Service Workers

Massport Boosts Minimum Wage for BOS Service Workers

The Massachusetts Port Authority (Massport) board this week passed a two-step increase in the minimum wage for certain service workers at Boston Logan International Airport (BOS) that will set the minimum pay at $16/hour beginning next month and at $17/hour beginning...

MCO Terminal C Project Gets $40M to Ensure September Opening

MCO Terminal C Project Gets $40M to Ensure September Opening

The Greater Orlando Aviation Authority (GOAA) Board this week received the latest update on the near-term construction completion of the Terminal C project at Orlando International Airport (MCO), set to formally open this September. The board voted for a $40 million...

Welding Earns SVP Role At SSP America

Welding Earns SVP Role At SSP America

SSP America, a division of SSP Group, said this week it has promoted Scott Welding to senior vice president of development and pursuit of new airports. He will retain his current portfolio of airports while also looking to further expand the company’s presence across...

SDF Exhibit Honors Black Achievement in Aviation

SDF Exhibit Honors Black Achievement in Aviation

The Louisville Regional Airport Authority will honor Juneteenth by displaying the exhibit “The Sky’s the Limit: A Celebration of the History of Black Achievement in Aviation” at Louisville Muhammad Ali International Airport (SDF) this month. For the past two years the...

Mac Carthaigh Named VP-Operations at SBN

Mac Carthaigh Named VP-Operations at SBN

The St. Joseph County (IN) Airport Authority this week named Patrick Mac Carthaigh its new vice president of operations, overseeing planning, organizing, staffing and the overall day-to-day operations and safety functions of the South Bend International Airport (SBN)....

Berry Departs as XpresSpa Group CFO

Berry Departs as XpresSpa Group CFO

The XpresSpa Group said this week that James Berry is no longer its chief financial officer effective June 13, 2022. He will be replaced on an interim basis by Omar Haynes while the company conducts an executive search to fill the position permanently. Haynes joined...

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In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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