Paradies Lagardère, the travel retail and restaurateur leader in North America, launches a full Mobile Point of Sale tool at its Food and Beverage locations. The Mobile Point of Sale tool allows servers to conduct financial transactions in place, improving the customer service experience and providing another option for busy travelers to make a full payment beyond a dedicated point of sale countertop.
The tool also allows dining establishments to remain PCI compliant. The Mobile Point of Sale tool was tested at Ronald Reagan Washington National Airport (DCA) at several of Paradies Lagardère’s bars and restaurants, such as Wow Bao and Washington Pour Bar. The tool was used during the lunch and dinner rush periods for several weeks. Sales went up at Wow Bao by 10 percent and Washington Pour Bar by almost 17 percent.
“We’re committed to incorporating technology and innovation into our business operations,” said Bill Casey, senior vice president, Food and Beverage, Paradies Lagardère. “Airport travel can be stressful and harried, and tools such as the mPOS at our dining establishments not only lead to increased customer satisfaction, but increased sales as well.”
High-end restaurants, quick-serve restaurants, bars and coffee shops are all a part of Paradies Lagardère’s Food and Beverage concepts. Brands have been tailored to entice travelers with the same familiar quality, variety, taste, and atmosphere as their favorite “at home” dining spots, while maintaining the highest levels of quality and service.