…understand conversation. Other accessibility services available at the airport include Aira, a service that connects blind and low-vision people to remote agents for navigation or other assistance; Video Relay Interpreting (VRI), which provides hard of hearing people with enhanced communication with Traveler’s Assistance staff; TTY, a telecommunication device for deaf,…
…find new ways to increase accessibility at the airports for all our customers.” Aira will be accessible from various public access locations around the airport such as terminal curbside, AirTrain and within the terminals, excluding TSA and CBP checkpoint areas. The Port Authority and Aira will use targeted marketing to…
…are excited to expand our accessibility services and help to make our customers’ journey as seamless and comfortable as possible.” In addition to the Sunflower Lanyard partnership, the terminal also offers Aira Access, providing passengers who are blind or have low vision with instant access to enhanced visual information, and…
Buffalo Niagara International Airport (BUF) has announced that San Diego-based Aira will be introducing its smartphone-based technology for blind and low-vision travelers at the airport. Aira uses a mobile app to connect passengers with professional agents who provide assistance navigating the terminal, checking flight status, identifying luggage and other pre-…
Terminal 4 at John F. Kennedy International (JFK) this week becomes the first area airport offering Aira Access to provide blind or low-vision travelers with instant access to enhanced visual information and real-time service to navigate the terminal. Aira Access lets passengers at JFK T4 use a smartphone app to…
