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Private investors may be a key source of funding for large airport projects. Key aviation personnel share how they feel about the state of the airport industry. ARN reporter Carol Ward shadows San Diego’s Thella Bowens, learning how she juggles meetings, Airports Council International-North America and airport responsibilities. Rick Blatstein, founder and CEO of OTG Management, says his company focuses on passenger experience and that it has “to keep raising the bar.” David Broderick has been named the new executive director of Airport Revenue News. AirTran Airways’ departure leaves many small airports scrambling.