Servy this week announced a strategic partnership with travel retail technology expert Inflyter to work together on a fully-integrated e-commerce platform offering travelers a more convenient and connected digital experience.
The newly-created alliance aims to provide a single online shopping and pre-ordering service showcasing all retailers, brands and products available at the airport – from food and beverage and travel essentials to duty free categories of fashion, cosmetics, electronics and more.
Travelers will have the ability to browse all commercial offerings before they leave home and save time at the airport by pre-ordering and purchasing in advance or even while they are waiting to depart.
“Our new joint proposition with Inflyter presents a fantastic opportunity for us to elevate the airport experience for travelers while also strengthening the business and commercial value for our airport and hospitality and retail partners,” said Jeff Livney, Servy CEO. “With our combined airport, retailer and brand relationships, this partnership offers a way to fast track the delivery of a truly integrated, omnichannel, e-commerce marketplace across all shopping categories, creating more streamlined digital, in-store and in-airport solutions for travelers.”
The combined platform is aimed at offering travelers greater convenience, choice and control over how and when they shop, and includes multiple delivery and collection options including in-store collection and/or delivery at gate and in-lounge.
“With purchases and time at the airport being increasingly planned, we know travelers want to have advance access to an integrated digital shopping solution to help them reduce stress before departure (or minimize anxiety at the airport),” said Wassim Saadé, founder/ CEO of Inflyter, “Combining our ecommerce expertise and mobile and digital duty free shopping experiences with Servy’s leading omnichannel approach in hospitality, will offer the digital online shopping platform travelers want, and create a single airport ecommerce platform to drive incremental and online retail revenues for all partners in the airport ecosystem.”
Servy currently has a presence at more than 80 airports, while Inflyter’s multi-concession duty free e-commerce platform has been implemented with international travel retailers and airports across three continents.
