San Francisco International Airport (SFO) is launching a new Text-to-911 service for anyone at the airport for times when it is not possible in an emergency to call 911.
The emergency service feature goes live on Monday, June 1, for when an individual is in a situation where it is not safe to place a voice call to 911, or has a speech or hearing disability, or is experiencing a medical emergency that renders the individual incapable of speaking.
“With the addition of Text-to-911, we are further elevating our emergency response capabilities at SFO,” said Airport Director Ivar Satero. “We are committed to the safety and security of all passengers and employees, and this enhancement to SFO’s 911 system provides another life-saving option for people in emergency situations anywhere in the airport when calling 911 is not possible.”
SFO’s Text-to-911 service will be initially available only in English and is not yet capable of receiving photos and videos.
