SkySquad is taking off at Baltimore/Washington International Thurgood Marshall Airport (BWI) to help travelers eliminate stress at the airport.
SkySquad, based in Bethesda, MD., is a travel tech startup geared towards anyone who would benefit from a helping hand at the airport. Assistance can include unloading luggage from the car, heavy lifting of luggage and help navigating the airport.
“We are thrilled to bring our service to BWI, the busiest airport in the Washington-Baltimore region,” said SkySquad founder Julie Melnick. “We have had requests for service at BWI since our launch, and we are happy to finally offer support to families, seniors and others here.”
SkySquad Staff are badged and background checked and can greet customers at their car door to help them unload luggage, car seats, strollers and more. From there, SkySquad guides customers to the ticketing area, through the TSA checkpoint, ensuring that the customers have the support they need to get through the checkpoint with ease. Once at the gate, SkySquad guides customers to the proper gate, and can sit with baggage while the customer uses the restroom or grabs a snack.