Tampa International (TPA) has won the 2008 IATA Eagle Award.
The International Air Transport Association, an international industry trade group, also honored Airways New Zealand and Incheon International with Eagle Awards.
The award recognizes airports and air navigation service providers for outstanding performance in customer satisfaction, cost efficiency and continuous improvement.
“Tampa International Airport is one of the best examples of an airport that consults effectively with its customers. It has delivered results in cost per passenger, rates and charges,” says Giovanni Bisignani, IATA’s director general and chief executive officer.
The airport has spent more than $1B since the late 1990s on renovations, construction and capital improvements, at the same time keeping down the average airline cost per departing passenger.
“Receiving the IATA award is a great honor for us,” says Louis E. Miller, executive director and CEO of Tampa International. “We have a clear understanding of the importance of cost control to the airlines; it is crucial to maintain reasonable rates and charges to all the airlines serving Tampa International. Our main objectives are to balance the cost along with the highest quality of service to all airport customers.”
