Three Questions
Three Questions with Andrew Moore, Director of ROC
The Greater Rochester International Airport (ROC) has had an exciting year. After winning $40 million in the Upstate Airport Economic Development and Revitalization competition to renovate the terminal, the airport has spent the better part of 2018 putting that money...
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Three Questions with Roel Huinink, President and CEO of JFKIAT
Terminal 4 at John F. Kennedy International Airport (JFK) is in constant evolution. The most recent overhaul, which implemented biometric technology to expedite the security process, was announced earlier this month. Roel Huinink, president and CEO of JFKIAT, which...
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Three Questions: Daniel-Robert Gooch, president, Canadian Airports Council
The recent legalization of recreational cannabis in Canada has rocked businesses across our northern neighbor’s economy, including the airport industry. Suddenly, airports are responsible for redesigning their regulations on a newly legal, yet still very much...
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Three Questions: Wilson Rayfield, executive vice president of aviation, Gresham Smith
As more and more passengers continue to crowd airports everywhere, airports are looking for new ways to increase passenger satisfaction and spending. One way to accomplish that is through terminal modernization projects. But modernization alone isn’t enough. Wilson...
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Three Questions: Kevin Burke, President And CEO, ACI-NA
The airport industry was dealt a blow recently with the passage of a bill that funds the FAA for five years. The bill held steady the funding for the Airport Improvement Program and didn't address an increase in the Passenger Facility Charge cap. The industry, mainly...
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Three Questions: Dan Solomon, Co-founder and Director of Minute Suites
The millennial traveler is the newest belle of the ball in this industry. Airports and operators want to know how best to court the next generation. Dan Solomon, the director and co-founder of Minute Suites, brought us rooms than can be rented by the minute or the...
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Three Questions: Brian Cobb, Chief Innovation Officer at Cincinnati/Northern Kentucky International Airport (CVG)
One of the major goals at Cincinnati/Northern Kentucky International Airport (CVG) is to “provide a seamless passenger experience through innovative solutions.” This could be as simple as streamlining security checkpoints, or something even bigger. Brian Cobb, the...
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Three Questions: Brad Grimes, Senior Director Of Communications, AVIXA
The Audiovisual and Integrated Experience Association, or AVIXA, is the global trade organization for the audiovisual industry. The group is in the midst of an outreach effort to engage audiences on how audiovisual can enhance customer experiences. Brad Grimes is...
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Three Questions: Darin Held, co-founder, Bloommiami
As technology evolves and airports become more willing to break new ground on how they use space and promote brands operating in their facilities, operators have been getting more creative in how they market to customers. Retail activations, both in stores and in...
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Three Questions: Cassie Nelson, Vice President, Food & Beverage Operations, Paradies Lagardère
Cassie Nelson recently entered the airport concessions world when she joined the team at Paradies Lagardère. She has more than 20 years of experience with The McDonald’s Corporation, and has also worked with Bloomin’ Brands and Carrabba’s Italian Grill restaurants....
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