Three Questions
Cassie Nelson, Vice President, Food & Beverage Operations, Paradies Lagardère
Cassie Nelson recently entered the airport concessions world when she joined the team at Paradies Lagardère. She has more than 20 years of experience with The McDonald’s Corporation, and has also worked with Bloomin’ Brands and Carrabba’s Italian Grill restaurants....
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Sam Kamel, President and CEO of iinside
Insights into the traveler journey are becoming increasingly important as airports seek to enhance the passenger experience from curb to gate. iinside is one company that can provide data on passenger movements within the airport, offering what it calls “human flow...
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Marcus Womack, director of product, and Rob Mitchell, airports business development team lead, with Uber
As Transportation Network Companies increased their presence in recent years, the relationship between Uber and airports has not always been great. But Uber, under the leadership of CEO Dara Khosrowshahi, has established a division that focuses specifically on...
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Bob Sartor, president and CEO of The Calgary Airport Authority
In June, the Calgary Airport Authority unveiled its North Star vision, signaling a new strategic direction for the guest experience at Calgary International Airport (YYC). The effort is designed to whet the appetites of YYC’s more than 16 million annual passengers to...
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Balram Bheodari, Interim Airport General Manager at Hartsfield-Jackson Atlanta International Airport
Balram Bheodari was named interim airport general manager at Hartsfield-Jackson Atlanta International Airport (ATL) in June 2018. As the leader of the world’s busiest airport, Bheodari oversees airport operations and a multi-billion-dollar capital improvement program...
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Jeremy Smith, President and CEO, InMotion Entertainment Group
Editor’s Note: Over the past 19 years, InMotion Entertainment Group has built a thriving retail business in the United States with more than 120 locations in U.S. airports. InMotion’s expansion plans are moving into high gear. The company is diversifying its retail...
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Kevin Burke, President And CEO, ACI-NA
Airports Council International – North America has been working with Edge4Vets, a national training program for veterans, for the past few years in an effort to expand employment opportunities for veterans in U.S. airports.
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Casey Wagner, COO of Walker Consultants
Casey Wagner is the chief operating officer for Walker Consultants. At Walker, Wagner is responsible for guiding every aspect of parking consulting and design. His project expertise includes numerous airport projects, where he and his team provide full design and […]
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Wei Jiang, COO of Citcon
Wei Jiang is the president and chief operating officer of Citcon, Inc., a mobile payment and marketing platform that connects Chinese travelers to international merchants. Prior to joining Citcon in the summer of 2017, Jiang led the consumer and commercial […]
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Lise D’Andrea, President And CEO Of CSE
Lise D’Andrea founded Customer Service Experts in Philadelphia, Pennsylvania, in 1993. In its early years, CSE created customer service programs for retail, food and beverage, and shopping centers. After relocating to Annapolis, Maryland, in 2000, CSE launched its first airport […]
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