Airport technology solutions company Veovo is introducing Virtual Queueing and Passenger Density Management to help airports support passenger social distancing as demand returns following the COVID-19 pandemic.
Veovo’s Virtual Queueing enables travelers to pre-book a time slot for processing at airport checkpoints, rather than having to wait in line, while also giving airports some control over passenger distribution across the airport’s checkpoints. Available time slots are adjusted in real-time, based on queue wait times, changing arrival patterns and processing capacity so that passengers show up at the optimum time for social distancing practices.
Veovo’s Passenger Density Management monitors crowd density in queues and spaces across the terminal, enabling airports to act if social distancing limits are at risk of being breached. The solution leverages location analysis from various sensors give a detailed view of how people move and dwell.
“To safely manage crowding, operators need accurate, timely data,” said James Williamson, CEO of New Zealand-based Veovo, which has offices around the globe. “By accommodating new social distancing needs in our solution, we enable safe and proactive planning to reduce crowds and to make sanitation and disinfection programs more effective.”