Concourse B, which features higher ceilings, larger gate areas, and moving walkways, now has View Smart Windows’ artificial intelligence to optimize the amount of natural light entering the terminal while controlling heat and glare.
“The modernization of the B Concourse will reinvent the Memphis travel experience and welcome millions of travelers to the Memphis community,” said Scott Brockman, MEM president and CEO. “View Smart Windows are a key component of this reinvention, ensuring that natural light levels remain ideal for passenger comfort.”
A passenger survey has found concourses with View Smart Windows reported a 68 percent higher satisfaction rate and rated the airport as 33 percent more modern, efficient, bright, and comfortable. Seats in gates with View windows were also 15 degrees cooler than those with traditional windows.
“Airports across the country are turning to View to help transform their facilities into smart, sustainable destinations that passengers enjoy and look forward to visiting,” said Dr. Rao Mulpuri, View chairman and CEO. “Our manufacturing facility is in a suburb of Memphis and the majority of our employees call the area home, so we’re particularly proud to apply our technology to create a world-class experience for travelers visiting Memphis.”